Terms of service

Here is the complete English translation:

OVERVIEW

Welcome to The Warm Workshop! The terms “we”, “us” and “our” refer to The Warm Workshop. The Warm Workshop operates this store and website, including all related information, content, features, tools, products and services to provide you as a customer with a customized shopping experience (the “Services”). The Warm Workshop is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with all policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and obligations when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you should not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence, and that you have given us your consent to allow your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information such as your email address and billing, payment, and shipping details. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services as accurately as possible in our online store. However, colors and product appearance may differ from how they appear on your screen depending on the device you use and your device settings and configuration.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be identical to those displayed or described in our online store.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of any product offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

By placing an order, you make an offer to purchase. The Warm Workshop reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not accepted until The Warm Workshop confirms receipt. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests after an order has been accepted.

If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at checkout.

Returns and exchanges are subject to our Refund Policy. You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service is the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless otherwise expressly stated, prices do not include taxes, shipping, handling, customs duties, or import fees.

Prices in our online store may differ from prices in physical stores or third-party stores. We may offer promotions governed by separate terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase and account information and to promptly update such information as necessary.

You represent and warrant that:
(i) the credit card information you provide is true, correct, and complete;
(ii) you are authorized to use the credit card;
(iii) charges incurred will be honored by your credit card company; and
(iv) you will pay all charges incurred at the listed prices, including shipping, handling, and applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates only and cannot be guaranteed. We are not liable for delays caused by carriers, customs processing, or events beyond our control. Title and risk of loss pass to you once we deliver the products to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content included in the Services, including but not limited to trademarks, text, graphics, images, reviews, video, audio, and design, is owned by The Warm Workshop, its affiliates, or licensors and is protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, or transmit any material without our prior written consent.

The Warm Workshop name, logos, product and service names, designs, and slogans are trademarks of The Warm Workshop or its affiliates or licensors. Shopify’s name and logo are trademarks of Shopify. All other trademarks belong to their respective owners.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties of any kind. Your use of optional third-party tools is entirely at your own risk and subject to the third party’s terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for reviewing or evaluating third-party content. Accessing such sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

The Warm Workshop is powered by Shopify. However, all purchases are made directly with The Warm Workshop. By using the Services, you acknowledge that Shopify is not responsible for transactions between you and The Warm Workshop and release Shopify from related claims.

SECTION 10 – PRIVACY POLICY

All personal data collected through the Services is governed by our Privacy Policy and may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these policies.

SECTIONS 11–24

Feedback, Errors and Omissions, Prohibited Uses, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Headings, Changes to Terms, and Contact Information shall apply as written in the Swedish version, translated consistently with the legal meaning and intent above.